Yes. The company possess applicable professional insurance coverage(s) relevant for the industry.

In compliance with the interpreter code of ethics, each interpreter is bound by the oath of confidentiality not to disclose information or material they had access to while performing their jobs, which are considered protected PHI also Interpreters are HIPAA certified on an annual basis.

To utilize our services preferably via email, or a client can fill the online form to schedule a service or call to speak with a representative who can assist with the requested service.

The type of service will determine the type of equipment necessary. For audio services a telephone is needed and for remote service, a laptop, desktop, or other devices that are compatible with remote video conferencing is necessary.

The prices vary with the type of service whether it is telephonic, remote, or on-site. The nature of the job is also taken into consideration when determining rates for example medical, legal or insurance etc. Also considered is whether it is a rush or same day job.

You can phone within business hours or send email at any time which will be responded to as quickly as possible. Priority is given to prescheduled jobs to ensure that there is an interpreter for such jobs. For on demand calls, there is no guarantee that an interpreter may be assigned because it may be difficult to find an interpreter for languages of lesser diffusion.

The hours of operation for administrative tasks are as listed on the website. However, you can always send email to info@accentinterpreters.com whenever there is a need for our services a response is guaranteed within the shortest possible time.

Due to high volume of calls at certain periods, a representative might not be easily reachable. It is advisable that the client attempt to send an email. If there is the need to speak with a client, a call can be initiated.

Yes. At the request of a client there may be the need for customized services especially with making it easy for LEPs to liaise with their clients to save time and resources. This type of messaging services can be set up to facilitate seamless communication between both parties.

There is always a continuous need for individuals who are fluent in more than one language. Individuals from diverse disciplinary background with flare for communication and keen on exploring new opportunities and possess the curiosity to keep learning are highly sought after and encouraged to apply.